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StudioCoast, Backups and You!

As you may have heard, an Australian hosting provider has made the news recently after thousands of its customer web sites were lost as a result of a particularly malicious security breach.
In response, some of our clients have asked us how we manage our backups and what steps we have taken to ensure customer sites are safe.

StudioCoast takes backups very seriously. Our backup infrastructure provides a staggering four levels of backups, so even if three copies fail (a highly improbable scenario mind you) your data is still safe.
Let’s take a brief look at each level below:

  1. RAID 
    RAID involves multiple hard drives with multiple copies of data. If one drive fails, the other picks up the slack.
  2. Primary Backup 
    This is a backup taken at regular intervals of every web site, database and virtual server. The backup is located on a dedicated backup server that is securely separately from our standard hosting servers.
    If you need a database backup restored from last week or a month ago, this is where we will retrieve the backup for you, free of charge.
  3. Secondary Backup 
    This is a backup of level 2, again located on separate dedicated storage device. All backups here are compressed and encrypted, ready for level 4. Just like Inception, let’s go deeper.
  4. Offline Backup 
    This is the clincher that makes the whole backup system worthwhile. The level 3 backup is rotated regularly and taken offsite to a secure facility.
    These backups are offline (powered off) and unplugged from the internet at all times.
    If Brisbane succumbed to an alien invasion, your data would be safe! No really!

The following diagram taken from our Knowledge Base will help visualise the extreme lengths we have gone to:

And here’s the sales pitch, it’s free! All our Web Hosting and Hyper VPS plans have these backups included by default. Ready to go no extra configuration necessary.

Web Hosting without the hassles, indeed!


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