In these uncertain economic times there has been an increase in large or unlimited quota web hosting from many Australian web hosting providers.
We believe this approach leads to a decline in support, reliability and performance and is ultimately to the detriment of the customer.
StudioCoast endeavours to provide our customers with the highest level of performance, reliability and support at an affordable price. The points below explain why our service is different and why unlimited isn’t all it’s cracked up to be.
Comprehensive Backup Policy
We provide the ability to restore backups for customers upon request for no extra charge. Most other providers either do not keep backups at all, or only have backups for their disaster recovery purposes. We also have regular offsite backups to ensure there are backups in multiple locations at all times.
BOTTOM LINE: If a provider offers a large amount of disk space, their backup policy is probably not up to scratch.
Quotas based on Customer needs
We provide quotas based on many years of experience in understanding the real needs of our customers. This means the disk space and data transfer limits can be used by customers in confidence that their web site will never be shutdown by an Acceptable Use Policy simply for using the limits they were given. Unlimited plans end up being limited by whatever the provider considers to be too much usage.We also don’t believe it is fair for one customer using 1GB of space to pay the same as a customer using 100GB and have therefore tailored our plans to offer customers real value for money.
BOTTOM LINE: If a provider offers a one size fits all plan, 80% of the customers will end up paying for top 20%.
High Performance
Our disk space and data limits ensure each customer receives the highest performance possible. We also allocate separate servers for Web, Mail, Databases and DNS to ensure each service is isolated from competing services in a way that provides a substantial speed boost over competing setups.SQL Servers for example require large amounts of memory in order to provide optimal performance. Offering very large disk space quotas for databases will lead to server performance quickly deteriorating as memory runs out and disk swapping begins to occur
BOTTOM LINE: Large database disk space quotas equals poor performance.
We are always interested in hearing feedback from our customers on how we can make our services even better. No matter how big or small your request might be, send us an email or reply to this blog. We would love to hear what you think.
