The digital age has brought us so many advantages. With all the benefits of technology, it might be easy to assume that running and marketing a successful business in this day and age would be relatively easy compared to what it was 50 years ago when marketers relied on TV, radio, and print ads. But the truth is that marketing is more of a challenge now than ever before. What technology has done – and the Cloud in particular – is to level the playing field much more so than it ever was in the past. Now, any company can utilise the Cloud. Any business can have access to cutting-edge technology. So what can you do to set yourself apart?
First and foremost, remember the title of this article: Every Business Needs a Cloud Implementation Specialist. In other words, while it’s true that any business owner or marketer can attain access to Cloud technology, that doesn’t mean that everyone is optimising its power. In order to do that, you need to find a hosting provider that does much more than simply babysit your infrastructure. What you really need is a hosting provider that’s also a Cloud implementation specialist and one that acts as a partner – one whose biggest concern is the success of your business. You’ll need a provider that not only takes care of your infrastructure, but also provides the highest level of support and a full range of services you can count on day in and day out.
There are thousands of hosting providers out there, and most of them offer what they call “managed services”. But what’s included under that category varies greatly from one hosting company to the next. Look for a provider that offers an enterprise-level package of managed services that includes the following.
This sounds like a basic necessity, but it’s vital that your hosting company can ensure the maximum uptime possible for your network; otherwise, your business will suffer. Your provider should be able to guarantee that your network will be up and running as close to 100% of the time as possible.
Continuous monitoring and maintaining of your infrastructure, including both your network and applications, should involve your hosting company practicing proactive measures, such as identifying and resolving issues before they become problems – in essence, troubleshooting before it’s even necessary.
If you’ve ever waited on the phone for what seems like an eternity, only to reach an automated response, you already know that this is not the level of support your company needs. Make sure your hosting provider is willing to be a partner in your business and an extension of your own IT team, and that means being available whenever you need them.
Your hosting company should provide you with a team of experts that can handle whatever issues may arise, including tweaking code when necessary to optimise your system and applications.
While every host provider will offer some data security protection, it’s important that you choose one that provides superior coverage, such as security auditing and server hardening; server redundancy and reboots; regularly scheduled full backups; and hardware that is secured in a state-of-the-art data center facility.
As variable as “managed services” packages can be, there are also some standards that virtually any provider will offer, such as packages tailored for your individual needs, scalability, and automatic software updates. Before you choose a provider, make sure they go above and beyond the standard services. A true Cloud implementation specialist is also a troubleshooter, willing to meet with you and get to know your business right up front, and is proactive in the monitoring and maintenance of your entire infrastructure.
Your provider should be busy testing your system and making plans for the future, no matter what the future may hold. You should feel confident that your system will continue to operate under not only normal conditions but also at times when your site traffic is at its highest levels. Your provider should conduct testing to ensure that you’re prepared for whatever circumstances arise in the future.
Your provider should give you feedback you can really use, such as the number of visitors to your site, which content is the most popular with visitors, and how often (and for how long) your site goes down. This is the kind of information that you can use to determine how best to modify your site or where to focus your marketing efforts in order to achieve the best results possible for your business.
Just because you have access to Cloud technology doesn’t mean you’re making the most of it for your company. When choosing a hosting provider for your business, be sure to choose one that not only takes care of your infrastructure needs, but also one that is a true Cloud implementation specialist. Look for one that is willing the take the time to get to know you and your company; one that will be there for you no matter what; one with a staff of experts that can provide not only infrastructure support, but application expertise and troubleshooting skills second to none.
At StudioCoast, we understand how important it is to provide our enterprise customers with the highest quality of services possible. We go the extra mile for your company because we want you to succeed. If you don’t, then we won’t either. If you’re looking for a hosting provider that offers a complete range of services, we invite you to investigate our Enterprise Managed VPS Hosting Package. We don’t want to be just your hosting provider; we want to be an extension of your IT team and an integral part of your success. Contact us today to discover how StudioCoast can be your Cloud implementation specialist.
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